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Support

We welcome your emails whether you have questions, problems, or just want to tell us how much you like the lamps we made for you. Our lamps are all hand crafted and as such might show minor variations. Be sure to let us know if we could do better.

Click on the headings below to help answer some of your pre-sale questions or solve problems.

Frequently asked questions

We answer the questions we hear most.

Caring for your shade

We explain how to clean, tighten, and replace your fabric shade.

Guarantees

We stand behind our 100% satisfaction and these guarantees.

Terms and conditions

These Terms and conditions govern your use of this site and our products.

Privacy policy

We explain what data we collect from you and what we do with it.

About us

We describe our company and what we do.

If your question is not answered here, please Contact us